Sioux Falls #1 Nonemergency Medical Transportation Provider
About Us
Wheelchair Express Sioux Falls provides non-emergency medical transportation within Sioux Falls and throughout the four-state region. We operate the largest fleet in the area, to best meet the region’s secured wheelchair and stretcher transport needs. Our drivers are the only ones in the region to receive training certified by the Nonemergency Medical Transportation Accreditation Commission.
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News
We Are Closing Friday, November 4th, 2022, 12:30 p.m. to 2:30 p.m.
November 3, 2022
We are saddened to announce the unexpected passing of our driver, Dale Reiners. We will not be operating between 12:30 p.m. to 2:30 p.m. on
Mask Policy 2021
April 23, 2021
As vaccinations roll on throughout the state, Wheelchair Express Sioux Falls continues to take its role in the current public health crisis seriously. Because of
Response to the COVID-19 pandemic
March 26, 2020
As a provider of transportation to essential medical appointments, Wheelchair Express Sioux Falls recognizes that we have a responsibility to keep our drivers and passengers
Is NEMT right for you or your loved one?
Wheelchair Express Sioux Falls provides what is known as nonemergency medical transportation (NEMT). NEMT companies can provide transportation to people with a wide variety of mobility issues. We have had several questions about this type of service recently, so here is an explanation of how NEMT differs from other types of service.
To begin, despite its name nonemergency medical transport providers do NOT provide medical care (the name refers to the fact that most of our trips take people to and from medical facilities). Medical care during transport is provided by ambulance services, including on a nonemergency basis. That is, a nonemergency ambulance will have staff and equipment that can provide basic life support services, even if the patient is not in an immediately life-threatening condition. Ambulance services only transport people via stretcher (also called gurney or cot). We also do stretcher transports–our equipment is regularly inspected by qualified technicians–but because we do not provide medical services our prices are much lower than a ride in an ambulance.
On the other end of the spectrum, we also provide the same transportation services as municipal paratransit (also known as the city bus) or even taxi services: for a wide range of mobility issues, from people who walk to those who use wheelchairs and other mobility devices. The key difference between us and paratransit/taxi is the level of service. Bus and taxi drivers provide what is called “curb-to-curb” service, which means the passenger needs to be able to meet the vehicle on the curb and make it to their appointment after being dropped off at the front door. In contrast, we provide “door-through-door” service. We can come into a nursing home or apartment, help you or your loved one with minor tasks such as putting on a coat, and make sure that our passenger is checked in at the correct clinic.
