News

Temporary Staffing Shortage

Due to a temporary staffing shortage, we will not be available for scheduled rides after 9:00 p.m. We expect our service for scheduled late night trips to resume in November.

Read More »

Our Thoughts Are With You

Our thoughts are with all those affected by this terrible accident. Incidents such as this one are the reason our company has drivers who receive training certified by the Non Emergency Medical Transportation Accreditation Commission, and has vans equipped with seven-point securement systems and dashcams. “Safety” is first in our motto: “Safety. Service. Comfort.”

Read More »

Transportation for South Dakota Medicaid

We have made the painful decision to cease being a South Dakota Medicaid secure medical transportation provider. Medicaid rates have not kept pace with the cost of operations, to the point where a typical reimbursement for transport covers less than half of the cost giving the ride. We have borne these losses throughout this year, but cannot sustain our current

Read More »

Mask Policy 2021

As vaccinations roll on throughout the state, Wheelchair Express Sioux Falls continues to take its role in the current public health crisis seriously. Because of the spread of COVID-19 variants that are vaccine-resistant, we will continue to have everyone–drivers and passengers–masked in our vehicles.

Read More »

Response to the COVID-19 pandemic

As a provider of transportation to essential medical appointments, Wheelchair Express Sioux Falls recognizes that we have a responsibility to keep our drivers and passengers (and the people who contact them) safe during the novel coronavirus outbreak. To that end, we have our drivers engaged in proper hand hygiene, disinfection of our vehicles, and taking time off when sick. We

Read More »